| Forum Name | Threads | Posts | Last Post |
General Discussion
This is an open area for any help desk related discussions.
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Completely Web Based
This help desk software is installed on your web server, and only a web browser is needed to use it.
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Instant Chat Messaging
This is software dedicated to offering live chatting features. Some help desk packages already include this
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Knowledgebase Software
This is software that offers knowledgebase/FAQ features only. Some help desk packages already include this.
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Local Software
This help desk software requires local installation on each server or workstation.
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Local Software with Web
This help desk software requires local installation on each server or workstation, but also has some web integration.
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Remotely Hosted
Remotely hosted is a help desk service provided by another company. Often times, only a web browser is needed.
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