Colin
Member
May 1, 2003, 7:58 PM
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1) Yes, you can create as many additional attached file fields as you like. Select Setup/Tables, select the table you want to add the field to, select the position where you want to add the field and then choose a field type of "Attached file" at the bottom of the screen.
2) There is no limit, but we recommend keeping attached files below 500 M
3) You can create as many knowledgebases as you like
4) Just tell SupportWizard to pop from an email box (select Setup/Email to provide the pop3 mailbox name and password)
5) Yes, any number of customers can login using 1 login id
(This post was edited by Colin on May 1, 2003, 8:03 PM)
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