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BridgeTrak discussion



James
Administrator

Oct 15, 2000, 5:37 PM

BridgeTrak discussion

Welcome to the BridgeTrak discussion forum. In here you can discuss any questions and answers that you might have concerning BridgeTrak.

This forum is relatively new, but there are many people who visit this site. We just need to get the ball rolling, so feel free to post your question or testimonial.

Thanks



Guest
Anonymous

Apr 26, 2001, 5:16 PM

Re: BridgeTrak discussion

Anyone using this product that can provide some critique on it? We're evaluating packages and this one looks pretty good.



Guest
Anonymous

May 11, 2001, 12:05 PM

Re: BridgeTrak discussion

Where can I find more information about this product?

Thanks,



James
Administrator

May 12, 2001, 2:04 AM

Re: BridgeTrak discussion

http://www.helpdesks.com/software/customer_service_29.html



ilenec
Member

May 16, 2002, 4:24 PM

Re: BridgeTrak discussion

The manufacturing company I work for purchased the product Version 5.0. Pros: it has a lot of features for little dough i.e. Asset tracking, autoesclation features, etc. It is fairly easy to use once you get used to it.
Cons: Documentation stinks. There are no implementation guidelines. Installation on the client machines is a problem if you are using Oracle on the back-end. The footprint is about 300mb for the Oracle client and Bridgetrak. If there is a maintenance release, every client has to download it individually and install it (imagine if you had techs at multiple sites, like we do?) Also, possibly a pro for some, is the flexibility. You can modify it, to some extent, but it takes a great deal of planning and understanding your workflow.
WARNING: any modifications you make to the client look and feel, like customized ("intelligent") drop down lists - will not appear on the web version of the software. This is a problem if you have techs at remote sites who have only web access to the software.