Home: Completely Web Based: Numara FootPrints:
FootPrints discussion



James
Administrator

Oct 15, 2000, 5:20 PM

FootPrints discussion

Welcome to the FootPrints discussion forum. In here you can discuss any questions and answers that you might have concerning FootPrints.

This forum is relatively new, but there are many people who visit this site. We just need to get the ball rolling, so feel free to post your question or testimonial.

Thanks



Guest
Anonymous

Dec 18, 2000, 3:01 PM

Re: FootPrints discussion

Really worth a try!
Easy to handle for customers and support-staff. Setting it up and get it live took us less than 2 hours. CPU usage is almost not measuarble, although it's perl based. Good piece of software!
Only 2 disadvantages:
- No SQL_Database on Linux
- No pop3 email boxes support (like others have) but a small (free) pop3-script solved that really fast




Guest
Anonymous

Dec 22, 2000, 1:29 PM

Re: FootPrints discussion

Hey connex,

Thanks for the endorsement.

Mark Krieger
Tech Director
UniPress, makers of Footprints



Guest
Anonymous

Dec 22, 2000, 1:32 PM

Re: FootPrints discussion

Hi James, we just noticed your nice forum, thanks.

I'm tech director at UniPress, developers of Footprints.

I will check here from time to time and try to answer any questions
people have.

Mark Krieger
msk@unipress.com



mr_alex2
Member

Jul 18, 2002, 10:23 AM

Re: FootPrints discussion

Hello,
we are currenlty using a CA product and looking to upgrade to something that is all web based. Paging capabilities and reporting. Maybe auto escalation of tickets reported. This appears to be a good product. Anyone know how the pricing is on this product. Per user or server? What database? Anyone else using this?



servicedesk
Member

Nov 9, 2010, 11:11 AM

Re: [James] FootPrints discussion

Footprints is great just tested v9 and the release of v10 appears better.http://www.numarasoftware.co.uk/footprints/service_desk_software.aspx