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Home: General Discussion: Help Desk Discussion:
some list and information impotant for you

 

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Author Subject:   some list and information impotant for you

turkin1985
Member

Jan 15, 2009, 4:49 PM

some list and information impotant for you Quote | Reply

this is some adress and information for help desk software and software lease

• ServiceDesk Plus - Helpdesk
• Configuration Management Database
• Change Management
• Problem Management
• Incident Management
• Inventory Management
• Manager Integration
• Product Catalog
• Contract Management
• Purchase Order Tracking
• Software License Tracking
• Software Asset Management
• ServiceDesk Plus
• Help Desk Software
• IT Help Desk
• SLA Management
• Knowledge Base
• Self-Service Portal
• Network Inventory Management





http://desk-service.blogspot.com/2009/01/servicedesk-plus-helpdesk-world-loves.html


(This post was edited by turkin1985 on Jan 15, 2009, 5:24 PM)

cliffordsfleas
Member

Feb 12, 2009, 7:33 PM

Re: [turkin1985] some list and information impotant for you Quote | Reply

Well in case this helps anyone here's a good list of open source help desk software.

http://www.opensourcehelpdesklist.com/

Quite a few there to critique :)
Dial800 online call tracking software and vanity numbers.
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