SPRING
Member
Feb 21, 2003, 4:21 AM
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1 could not find file attachment features on both customer l and technicians screen. Is the feature available ? what is the max. file size attachment ? what type of file can i attached ?
2. default reports are by type of incoming calls, breakdown ave. call duration, priority listings. Can i customised my reports with different fields ?
3. does it allow for concurrent login using same username and password ?
Thanks.
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