Main Index MAIN
INDEX
Search Posts SEARCH
POSTS
Who's Online WHO'S
ONLINE
Log in LOG
IN
Home: Local Software: Aegis Help Desk:
Escalation Emails to external email acount

 

Next ThreadNext    Print Thread          
Author Subject:   Escalation Emails to external email acount

hcooper
Member

Aug 12, 2003, 10:15 PM

Escalation Emails to external email acount Quote | Reply

Hi all, has anyone had any luck getting Escalation emails to send to external email accounts? I am only able to get it to send note-it messages. But we will be requiring external users to be receiving these escalation messages.

Any help appreciated.

hcooper
Member

Aug 13, 2003, 2:21 AM

Re: [hcooper] Escalation Emails to external email acount Quote | Reply

Appears as though I've solved my own issue.

The user running the Escalation server requires to have an email type of "Internet Mail" to enable the email to be sent. Also note that the escalation server requires to be restarted to enable the changes.
Next ThreadNext    Print Thread        
 
 


Search for (options) Powered by Gossamer Forum v.1.1.8