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Home: General Discussion: Help Desk Discussion: groupware/ help desks/ trouble tickets   Previous    Next               Author Subject:   groupware/ help desks/ trouble tickets

karendel02 Member Sep 14, 2003, 9:45 AM groupware/ help desks/ trouble tickets Quote | Reply Hi! I'm completely new on the subject and I would want to know the difference among groupware, help desks, and trouble ticket systems. Please help me out. Thanks.

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