xangelusx
Member
May 5, 2004, 11:45 AM
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Magic Service Desk Enterprise - How are attachments stored?
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I'm working on a web based interface that will be used to pre-approve certain requests before they are insterted into a Magic Service Desk Enterprise 7.5 system (SQL Server backend). The bulk of the work is done but the client has requested an add-on to allow the uploading of related documentation. I know that the Magic system supports attachments and stores them in the _TELATTACH_ table, but I've been unable to replicate the format that the files are stored in. (This is neccessary as I use a staging database to store the pre-approval requests and then copy the data to the Magic system.)
Does anyone know if the Magic system is compressing the files or storing them in some other format? A simple RS("fileblob").AppendChunk doesn't seem to be correct.
An example perhaps? For a file called WS_FTP.LOG it will store the following (actual line breaks):
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begin 660 WS_FTP.LOG
M,C`P-"XP-2XP,R`Q,SHT,B!"($,Z7$1O8W5M96YT<R!A;F0@4V5T=&EN9W-<
M8V)L;V]M7$1E<VMT;W!<:W)O8F5R='-`;'=G8VYH+F-O;2YI868@+2T^('=W
L=RYM864M9&%T82YC;VT@+R!K<F]B97)T<T!L=V=C;F@N8V]M+FEA9@T*#0IW
end
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The file itself contains (no line breaks):
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2004.05.03 13:42 B C:\Documents and Settings\cbloom\Desktop\kroberts@lwgcnh.com.iaf --> www.mae-data.com / kroberts@lwgcnh.com.iaf
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Any help would be appreciated. If possible, please CC xangelusx@_NOSPAM_hotmail.com in any replies.
PS: I've noticed in my other postings of this that Outlook Express, when reading in the message from the news server, will treat the text that I entered in the first example as an attachment. I wonder if this could shed some light on the storage format???
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