May 28, 2004, 5:43 PM
I am currently attempting to set up an email server and I am having some difficulty. I am new to using this software. Here is a portion of the help file that is telling how to set up the server, I will ask questions following it.
| Please Help me setup RT on a Win 2000 Server.
|| Quote |
Setting up the mail gateway
The mail gateway requires the web ui to be set up and functional. If you intend to use SSL to secure your
mail gateway, you need to make sure that lib-www-perl, a.k.a LWP, is built with SSL support.
1) Documentation for setting up the mail gateway can be found by typing:
perldoc /<path to installed program>/rt-mailgate
The rt-mailgate program is installed in /opt/rt3/bin by default, so that command will probably be, more specifically:
2) You need to tell your Mail Transfer Agent (ex sendmail, postfix, or qmail) how to forward messages to RT's mail
gateway. To do this, create an aliases in your system's mail aliases file.
Add the following lines to /etc/aliases (or your local equivalent such as /etc/mail/aliases) :
"|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
"|/opt/rt3/bin/rt-mailgate --queue general --action comment --url
When you add the above it should be all one line; make sure you include the quotes.
You'll probably want to replace "general" with the name of a particular queue.
DRAFT, April 13, 2003
You'll choose from "action correspond" and "action comment" depending on whether the mail
should be resent to the requestor. If you want the requestor to see it, choose correspond; if you
want to keep it from the requestor, choose comment.
the URL will be the URL for RT's web interface, such as http://rt3.fsck.com,
http://foobar.example.com, whatever is the root of your RT install.
3) Stop and start your webserver, so it picks up your configuration changes.
4) Change the password. Root's password for the web interface is password. Not changing this is a security risk.
For more information on configuring your mail gateway, see Chapter 4: Adminning RT.
I have been able to locate the "rt-mailgate" file, but I have not been able to find the "Aliases" directory and I currently do not know which Mail Transfer Agent is currently installed. If anybody out ther can help me it would be greatly appreciated. Thanks.
(This post was edited by Adam on May 31, 2004, 10:55 AM)