Main Index MAIN
INDEX
Search Posts SEARCH
POSTS
Who's Online WHO'S
ONLINE
Log in LOG
IN
Home: General Discussion: Help Desk Discussion:
Help Desk Software

 

PreviousPrevious Thread    Next ThreadNext    Print Thread          
Author Subject:   Help Desk Software

HydroOttawa
Member

May 10, 2001, 10:33 AM

Help Desk Software Quote | Reply

I need a good, well priced, reliable, well functioned product to conduct a PC audit of about say 500 PC's through our network. Some of the criteria I would like this software to log for me is what network connection the PC is connected to, what kind of software is on the machine, what kind of processor, how much RAM, etc... I was wondering if anyone could help.


Guest
Anonymous

May 11, 2001, 12:09 PM

Re: Help Desk Software Quote | Reply



(This post was edited by James on Jun 10, 2002, 9:53 AM)

kingkong
Member

Jun 10, 2002, 9:17 AM

Re: Help Desk Software Quote | Reply

HEAT Asset Tracker. www.FrontRange.com


Juliew
Member

Sep 30, 2002, 11:09 PM

Re: Help Desk Software Quote | Reply

Control F2 would be perfect for that. They are a canadian based company and I have seen this tool do some amazing things.

"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§
Julie White ô¿ô
¤ Direct: 206.841.0346
¤ Toll Free: 800-899-0008



jfkyle
Member

Nov 1, 2002, 9:52 AM

Re: Help Desk Software Quote | Reply

I use Systemhound - great value for money, I would recommend it highly

www.systemhound.com




rpirzl
Member

Apr 26, 2003, 8:45 AM

Re: [HydroOttawa] Help Desk Software Quote | Reply

 

At bXtend (www.bxtend.com) we are trying to improve our CRM service day by day. Our CRM system BMS has been developed over the last 2 years by an international team of developers using the latest technology. BMS is offered at the moment in an ASP version (Application Service Provider) and is 100% web based, which means no software or additional hardware is required by our customers and you can access it from anywhere, anytime. BMS is completely integratable with you corporate Web page and is accessible by all your subsidiaries, distributors and customers. The information is accesible through an hierarchically logic. This structure will give the ability to control all prospect, problem and product information throughout their whole enterprise. BMS has different modules integrated in one system:
  • Help Desk.
  • Sales Force Automation.
  • Corporate Web integration module.
  • Product Module.
  • E- Commerce Module.
  • Project Management (Under development)

We are just implementing BMS version 3.0. This offer includes a 1 month free trial/no obligations in our demo partition. This offer expires by the 15th of May of 2003.

    In order for to take advantage of this offer, please reply to this email, stating your personal and company details and we will set up your demo partition, or alternatively register directly at our (REGISTER PAGE), stating in notes "email offer". You will receive an email within 1 day, informing you of your personal user and login details. If you wish to take a quick look at the BMS system without regiterin you can use the following user name and password:

    Username: testuser
    Password: test123

    (PRESS HERE TO GO TO LOGIN PAGE) Remember that this is a general username and it may be accessed at the same time by several users, which may cause some information errors.

    Sincerely,

    Ralf Pirzl
    CEO
    bXtend
    www.bxtend.com
    Tel.: +34-91-3601600
    Email: rpirzl@bxtend.com

    mwalden
    Member

    May 8, 2003, 3:50 PM

    Re: [HydroOttawa] Help Desk Software Quote | Reply

    We use Magic Service Desk- GREAT product!

    www.magicsolutions.com

    Mazhar
    Member

    Jan 13, 2004, 6:17 PM

    Re: [HydroOttawa] Help Desk Software Quote | Reply

    HelpDesk Expert from Applied Innovation Management does that and also helps you report off of the data so you can find out what OS's software etc are installed on your PC's. http://www.innovate.com/

    youngla18
    Member

    Jan 13, 2004, 7:41 PM

    Re: [HydroOttawa] Help Desk Software Quote | Reply

    Are there any helpdesk hardware available, and if so what are they...Is there any disadvantages of a computerized help desk

    darren
    Member

    Jul 1, 2005, 3:05 PM

    Re: [HydroOttawa] Help Desk Software Quote | Reply

    We also use systemhound for our software and hardware auditing. It was a good price and easy get going.

    I think they have a 10 pc trial you can download from http://www.systemhound.com

    Darren

    rgidharry
    Member

    Oct 7, 2005, 12:02 PM

    Re: [HydroOttawa] Help Desk Software Quote | Reply

    I think that you should try HelTRac. It is a great piece of software and it sounds like it suits your needs

    sohini1985
    Member

    Feb 18, 2007, 5:00 AM

    Re: [HydroOttawa] Help Desk Software Quote | Reply

    You should use any good web help desk solution

    Sohini
    http://www.popular-softwares.com
    PreviousPrevious Thread    Next ThreadNext    Print Thread        
     
     


    Search for (options) Powered by Gossamer Forum v.1.1.8