Discussion Forum: General Discussion: Help Desk Discussion: Help Desk for IT and Retail customers


	MAIN INDEX	SEARCH POSTS	WHO'S ONLINE	LOG IN

Home: General Discussion: Help Desk Discussion:
Help Desk for IT and Retail customers

	Previous Next
Author	Subject: Help Desk for IT and Retail customers

Suzette
Member

Aug 27, 2004, 5:22 PM

Help Desk for IT and Retail customers	Quote \| Reply

I work for a retail organisation with a IT Dept. of 8 persons providing support for ~ 180 PC users ( in a Windows environment) and 21 retail store locations - btw we use Lotus Domino/Notes for email running on a Linux server. We are looking for a help desk system that would provide both support for the IT related calls and also the retail customer calls. The system must be easy to use, easy to install as we're located in the Caribbean and also be able to be accessed over the net.

Thanks in advance

bduarte10
Member

Oct 22, 2004, 12:40 PM

Re: [Suzette] Help Desk for IT and Retail customers	Quote \| Reply

Hello Suzette,

I believe we can help you.

A web-based, email integrated, Pro-active collaboration. Delivering higher issue visibility to manage your team, help desk, partners, vendors, and clients from your inbox. Integrate your business process and email technology for quick issue resolution, impact analysis, and crisis avoidance.

www.pointinsight.com

Your free to use it for 30 days

Search for (options)