gmeluk
Member
Oct 15, 2004, 3:14 PM
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I am looking for some SW which will work for my environment. I have external clients whom purphase support contracts (may be blocks of time, may be incident based, may be T&M) I need to be able to log a ticket, associate it with a client, provide ability to generate reports on the client tickets and balance of support time. The SW would have to run on Microsoft platform. It can be web-based or both web-based and client\server based. I run SQL in the environment, so I can add that to my available resources of prerequesites Asset management would be nice as would integration with Quickbooks for billing. Anyone know of such a SW package? |