I am looking for a rating or evaluation that comments on the best and worst Help Desk packages out there. I inherited Infra and want to see a comparative report that mentions it against others. Anybody know of such a thing? ertily@yahoo.com
You can obtain a report from the CSM group which shows ratings of helpdesk Software www.csm-europe.com if you need any more help give me a shout AndyH@Helpdeskvisions.co.uk Andy Hollinson Helpdesk Visions