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Pre-populated Knowledge Base

 

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Author Subject:   Pre-populated Knowledge Base

gShawn
Member

Jun 17, 2005, 9:10 PM

Pre-populated Knowledge Base Quote | Reply

Does anyone offer a pre-populated knowledge base for desktop PC/ Lan support? Perhaps 80% of the support situation for desktop support are the same from one enviornment to another. Were can I find a knowledge management tool with an exising dB?

basila
Member

Nov 29, 2006, 10:56 AM

Re: [gShawn] Pre-populated Knowledge Base Quote | Reply

Can you elaborate, I dont understand exactly what you mean by a pre-populated database for Desktop PC/LAN Support?
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