Main Index MAIN
INDEX
Search Posts SEARCH
POSTS
Who's Online WHO'S
ONLINE
Log in LOG
IN
Home: Completely Web Based: ReadyDesk:
Reday desk support??

 

PreviousPrevious Thread    Next ThreadNext    Print Thread          
Author Subject:   Reday desk support??

Hikmet
Member

Mar 24, 2009, 5:45 AM

Reday desk support?? Quote | Reply

Our customers cannot login for 3 days nowFrownFrownFrown. It seems to be impossible to get support from Readydesk. No phone number, no reaction on our emails. Responding to tickets takes very very long. Emailing does not work. I was hoping this forum had answers. Does anybody know about this problem? Even though nobody is logged in at our customer site, Readydesk still says they are logged in. But that doesn't matter, since customers cannot login at all. Only technicians can.

Hikmet
Member

Mar 26, 2009, 10:38 AM

Re: [Hikmet] Reday desk support?? Quote | Reply

OUR BAD!! We didn't RTFM. Our date setting was different from the date setting on our server. It works fine now.
PreviousPrevious Thread    Next ThreadNext    Print Thread        
 
 


Search for (options) Powered by Gossamer Forum v.1.1.8