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Sending Attachments to Customers in Outgoing Tickets READYDESK

 
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Author Subject:   Sending Attachments to Customers in Outgoing Tickets READYDESK

lsylvester
Member

Feb 26, 2010, 2:41 PM

Sending Attachments to Customers in Outgoing Tickets READYDESK Quote | Reply
Hi,

Have any ReadyDesk users out there figured out how to send an attachment to a customer through an outgoing ticket? I can email my customers and attach a document, but that document doesn't go through to them... it just stays appended and is visible from the History tab.

Thanks!

p.s. any ReadyDesk user out there - please email me. I have other questions, there support is terrible.
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