Dec 3, 2010, 5:39 AM
Since its incorporation in December 2003, Magnoware has been innovating in help desk technology through web-enabled work order and ticket tracking, Active Directory integration, network & workstation auditing and email-to-ticket conversion. The company now services clients from all over the world in a diverse range of industries, including bakeries, video game developers, educational institutions, telecommunications firms and more.
| Magnoware Systems, Inc. Celebrates the DataTrack Help Desk System's 7 Year Anniversary
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The DataTrack System is a powerful service and support management system designed for helpdesks, call centers, software development teams and IT departments. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an affordable, all-inclusive solution for organizations of all sizes and types.
"The last 7 years have been full of growth, learning, challenges and excitement." said Nick Barbin, CSO of Magnoware, from the company's headquarters in Hollywood, California. "The DataTrack System is used in ways we could not have anticipated and has become what it is today based upon the voices of our clients. I attribute our success to our ability to adapt to changes as well as our investment in new technologies."
In celebration of 7 years, Magnoware is offering new and existing customers 30% off all technical user license packages. In addition, customers purchasing plugins receive a second one free-of-charge. These promotions end January 1st, 2011.
"Since we first started using the DataTrack System, I couldn’t possibly put into words how much it’s helped us out. We’ve gone from a disorganized technical support nightmare, to an organized, efficient help desk."
-- Kathy Sanders, Atascadero High School Vice Principal
For a 14-day trial, head over to http://www.magnoware.com/downloads.aspx
Helping people and businesses improve productivity and effectiveness everyday, Magnoware Systems Incorporated is a developer of innovative, affordable, efficient, and easy-to-use data management software. "Software made effortless" is our slogan. For further information, please contact us at firstname.lastname@example.org