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Home: Completely Web Based: Help Desk for Small Business:
A Better Option To Improve The Efficiency Of The Help Desk

 

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Author Subject:   A Better Option To Improve The Efficiency Of The Help Desk

ElaineZhang
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Feb 23, 2012, 3:40 AM

A Better Option To Improve The Efficiency Of The Help Desk Quote | Reply

When profits go down, the first area in which a small business may want to save money is its help desk. This type of frugality has its costs, however, in the form of long call backlogs, angry customers, and eventually even lower profits.
A better option would be to improve the efficiency of the help desk in order to ensure even better service at a lower cost. One of the best ways to accomplish this task is by purchasing iKode help desk software to streamline operations.


(This post was edited by ElaineZhang on Feb 23, 2012, 3:44 AM)
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