MAIN INDEX	SEARCH POSTS	WHO'S ONLINE	LOG IN

Home: General Discussion: Help Desk Discussion: HELPDESK at University enviroment   Previous    Next               Author Subject:   HELPDESK at University enviroment

MIG2000 Member Sep 19, 2002, 3:45 PM HELPDESK at University enviroment Quote | Reply Does anyone have any benchmark or report for selecting the right help desk / customer support for the university environment? Any help would be appreciated. THanks Rafi

Juliew Member Sep 30, 2002, 11:01 PM Re: HELPDESK at University enviroment Quote | Reply A customer of mine is implimenting HEAT right now for thier help desk. We represent many help desk solutions. I may have something more. What are you looking for? "¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§ Julie White ô¿ô ¤ Direct: 206.841.0346 ¤ Toll Free: 800-899-0008 Pickering & Associates Business Process Analyst http://www.pickering-networks.com ¤ Portland Office: 520 SW 6th Ave N. Portland, OR 98109 ______________________________________________ "¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤"§"¤"¥"¤

Previous    Next               General Discussion     Help Desk Discussion     Hardware     Technical     Service Level Agreements     Staffing     Job Opportunities     Training and Events Completely Web Based     AdventNet ManageEngine ServiceDesk Plus     Artologik HelpDesk 3.2     Attend     Attenza     Auscomp IT Commander     Bankoi Web HelpDesk     BridgeTrak for Web     BugAware Bug Tracking System     Bugzero     c.Support for .NET     Castle Support     Cerberus Helpdesk     COIGN     ConSol*CM     ConSol*CM     CoreDESK     CRM by Web     Cyberserv, Inc.     Cyborg Helpdesk     Cynergy Software     District Help Desk     Double Choco Latte     e-zHelpDesk     e11 help desk software and Knowledge Management     Eden's IT PowerPAC WS     eFirstHelp     eJournal RMS 2.7     eMagic Touchpoint     EMAGINETIX HelpDesk     EnterpriseWizard     EnterpriseWizard CRM     Ferrysoft Help Desk     Flextic - Flexible Ticket     FM Easy     FMb2b.net     Fused Solutions - Support Management Systems     Go Smart Help Desk     h2desk PHP Help Desk     Heat     Help Centric     Help Desk 6.5 by Expinion.net     Help Desk for Small Business     Help Desk Organizer     Help desk software Hesk     HelpConnection.NET     HelpDesk Expert for Customer Service     Helpdesk In Flash FAQ Ticket support     Helpdesk Pilot     HelpMeICT     HelpSpot Help Desk Software     Home Run Help Desk     Hot Help Desk - Trouble Ticketing and Knowledge Ma     ICCM e-Service Desk     Inbizznow Support Center     Information Resource Manager     Information Resource Manager (IRM)     infraActive     InstantService™     Integral Accounting Help Desk     inTouch Web Desk     iQHelpdesk     ISIS Help Desk     IssueTrak     IssueTrak, Inc.     ITracker     ky2help     LBE Web Helpdesk     Liberum Help Desk     LiveSupport.ca     LiveTime Support     Magic Help Desk Enterprise     Magic Solutions HelpDesk IQ     MAX Help Desk     NetSupport DNA Helpdesk     New Fire Enterprise Support     Novo Help Desk Software     Numara FootPrints     One or Zero Helpdesk & Task Management System     OneOrZero Helpdesk     Online Work Order Suite: Lite Edition for ASP     Online Work Order Suite: Lite Edition for PHP     Online Work Order Suite: Professional Edition     OTRS - Open Ticket Request System     OX-Support     Parature     PC-Duo Enterprise     Perfect Tracker     PerlDesk     Phixus     Polar Help Desk     Prop Web     Prosupporter     psTrack     QuickIntranet HelpDesk     Quism     rap-X     ReadyDesk     Request Tracker (RT)     RightNow Web     ruQueue     SchoolHelpDesk.Net     Service Manager     ServiceBase     Severity One Enterprise     Simple-Support     SiteHelpDesk     SiteHelpdesk-IT     Support Key     Support Services Manager (SSM)     SupportQueue     SysAid Free Help Desk Software     Taskman Pro! v.3     TeamHeadquarters - Unified Team Management     Tenrox PPM     Tenrox PSA     TESS     TicketXPert.NET     TOPdesk Enterprise     TopTrack     Tracker     TRACKWeb Help Desk     VanillaSoft CRM/SFA     VanillaSoft Helpdesk 2004     versaSRS HelpDesk     Visual Help Desk     VSO-XP     WB Ticket System     Web Trak v3.1     Web+Center     WebCISS     Weblication ProFault     WonderDesk     WonderDesk SQL     World Desk Pro     WWW Help Desk Pro     X-TRAX     YUDO Instant Chat Messaging     Chattalooga Live Help     CSLive SB 2005     FireFly: Outsourced Live Chat     ITROM Europe HB     LiveHuman     LiveSalesman.com     Marshelp, live chat based crm tool     Omnistar Live Customer Support Manager     Outlook LAN Messenger     ProvideSupport Live Chat     VenusValley Live Support     Xencoders ChatAnywhere Knowledgebase Software     Broad Daylight, Inc.     FAQ Generator     IVERIX I-Trac     KBPublisher     KnowledgeBase.net     Polar Knowledge base     Responsive Knowledgebase     WebQA Local Software     ACANOTION Help Desk Software     Aegis Help Desk     Alepo RBS     CISS Help Desk System     Close Support Advanced Desktop     EasyTrack     Help Desk & More     Help Desk Service Log     Help+     HelpMaster Pro     Insirux Helpdesk     IT Manager Helpdesk     IT PowerPAC     LBE Desktop Helpdesk     NetKeeper Help Desk,Captain     NovaResponse     Optigold ISP     RSF-1 Clustering Solution     ServiceAlliance     Simple Help Desk     TechSmith Camtasia     Tracker I     TSC2 Help Desk     Webolize Issue Tracker Local Software with Web     Abacus Help Desk 3.5     AbsoluteTrack     AccessAble Help Desk Professional Edition     Alloy Navigator     amberCat Help Desk     amberCat Help Desk Plus     American Help Desk Software     Assyst     AyaNova Service Management & Work Order software     BridgeTrak     c.Service     c.Support for Lotus Notes and Domino     C2 Enterprise     CAFM Explorer     CAFM Explorer     Caltraker Professional     CCS Help Desk Formely Outlook Help Desk 3.0     CISS Help Desk with WebCISS add-on     Close Support Enterprise Edition     DBS Help Desk     Dispatch Help Desk for Lotus Notes and Domino     EasyAccessHelpDesk     Enterprise Service Desk - Remedy Module     eService Professional     FastTrack Help Desk     Fireman - Help Desk Software     Global e-line     GroupSoft HelpDesk     HelpDesk     HelpDesk Master     Helpdesk-3     HelpLine     HelpMaster Pro Web Suite     HelpSTAR     HelpTrac     ieSupportManager Helpdesk Web Edition     iHelpDesk     IncidentMonitor(TM)     iTrack Workgroup     Magnoware DataTrack System 2005     NetHelpDesk     NetKeeper Captain CRM     NetKeeper CRM     NILEX     Numara Track-It!     Operation Center     Oxygen Helpdesk Management Software     PhaseWare Tracker - External Help Desk Software     Planet FM     ProjecTrak Lotus Notes Help Desk     Remedy     Remedy Action Request System Solutions     Resolve IT!     royalblue     SDS HelpDesk Solutions     Support Desk     Support FetchDog     Support Tracker     Support-Works Helpdesk Professional     SupportCalls with Outlook     SupportDesk     SupportMonkey 2002     SysMan     TechExcel FrontOffice     TechExcel HelpDesk     Tele-Support HelpDesk     TeleSupport HelpDesk     TOPdesk lite     Total TOPdesk     TRACK Help Desk     TrackER     TrackFree - Help Desk Software     VI Service Desk     Workflow Help Desk for Exchange 2000     Xtrasource Integrated Global Solutions Remotely Hosted     247HelpDesk     Aboutmelvin     AI-Reply - Customer Support Helpdesk System     Altman Helpdesk     AthenaRMS     bigWebDesk     BMS (Business Modular System)     bugVisor     Consultant's Help Desk     CRMdesk     CSLive -- Integrated Tickets/KDB/Live Chat/Meeting     District Help Desk Hosted     e-Warehouse Oxygen     EBSuite Customer Support - HelpDesk     EBsuite.com     eFirstHelp     EnterpriseWizard     EnterpriseWizardASP     eStreamDesk - Helpdesk & Ticketing System     ExDesk - Expert Help Desk     FrontPhase     Help Desk Systems     HelpDeskOnline.Net     HELPTiger     Hosted Help Desk     Hosted I-Care     HostedLogic: PerlDesk Hosted     InstaHelp     IOS/Support     LBE Web Helpdesk Hosted     LiveAccounting     Millennium Care Inc.     MyHelp     myHelpware.com     Numara FootPrints Hosting Service     PhD - PicNet Help Desk     ProductivIT     ReadyDesk Hosted     RedCape     Revelation     Salesforce.com     Service-now.com     Severity One     SourceAction Issue Tracking Application     SPoTS - Service Order and Problem Tracking System     SupportBank     SupportFighter     SysAid     ThinMind Issue Tracking     TRACKWeb Online     TremenDesk     TriActive Systems Manager     Uptime     Welpdesk

Search this forum this category all forums for All words Any words Whole Phrase (options)

Powered by Gossamer Forum v.1.1.8