rndthought
Member
Nov 12, 2002, 5:15 PM
|
track of an issue with a particular unit AND custo
| Quote |
Reply |
|
Sorry I’m new to this. I need a basic system that can keep track of an issue with a particular unit AND customer. That is, a specific piece of equipment may get transferred from person to person but I need to keep track of the history of the problems with the unit as well as who is currently having the problem with the item… Am I making sense? Can anyone give some suggestions, have no idea what this feature would be called… Thanks Rnd |