This is another one of the (seemingly) endless supply of cries for help in finding the correct help desk software. We have started a web site to organize our needs/wants/wish lists and how some vendors fit. If anyone is interested the site is http://doboy2.com/helpdesk/ It is very much our own worksheet and we would appreciate any feedback from those of you out there as to things that should or should not be on the list as well as what software we should be considering. Thanks for any and all feedback. I may be sorry for this.
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