Main Index MAIN
INDEX 		Search Posts SEARCH
POSTS 		Who's Online WHO'S
ONLINE 		Log in LOG
IN
Home: General Discussion: Service Level Agreements:
SLA Software

 
PreviousPrevious Thread    Next ThreadNext    Print Thread          
Author Subject:   SLA Software

Guest
Anonymous

Jan 31, 2001, 6:10 PM

SLA Software Quote | Reply
Does anyone know of software that helps to create a Service Level Agreement?


Guest
Anonymous

May 15, 2001, 10:56 AM

Re: SLA Software Quote | Reply
The book "Foundatons of Service Level Management" is very useful for a better SLA managment. Later, my advice, think about any software soluction.
Regards,


bmehnert
Member

Dec 15, 2001, 10:59 AM

Re: SLA Software Quote | Reply
Actually, I work for a software developer, Cyberserv, Inc. (www.cyberserv.com) that designs, develops and builds help desks. Our software helps you determine the service levels for each customer.

If your interested e-mail me bmehnert@cyberserv.com, I can send you a whitepaper on sample SLA agreements


AndyEuro
Member

Mar 9, 2003, 5:16 PM

Re: SLA Software Quote | Reply
I would take a look at the SLA Toolkit :
http://www.service-level-agreement.net

This includes a template, guide, presentation and other stuff,. The good news though is that you will be able to see pretty quickly whether it is what you want via the screenshots on that site.

Hope this helps.

Andy

PreviousPrevious Thread    Next ThreadNext    Print Thread        
 
 


Search for (options) Powered by Gossamer Forum v.1.1.8