Allows support staff to treat end-users with quality customer care and common problems in mass. 1-time URLS provide support to an unlimited number of users. Multiple tickets can be tagged and responded to with the option to close on send.
Supports Oracle, Mysql, or Postgres.
Opensource or ASP.
Not Applicable. Server software is provided.
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
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