RightNow Web
$75000
Completely Web Based
Unlimited
Unlimited for 2 years. Software must be purchased again after 2 years.
Details
eMagic Touchpoint
$50000
50 concurrent users
17.5% of software cost includes upgrades
TRACKWeb Help Desk
$15000
5
0.12
eJournal RMS 2.7
10
unlimited
free
included in 15% maintance fee
ServiceBase
$14999
7% of license price per year
15% of license price per year
Integral Accounting Help Desk
$9999
$1999.99 after first year
Free If Under Contract
Numara FootPrints
$9995
3
20 -25 % annually of total software order
Included w/ Maintenance Contract
TESS
$9800
0.175
0.05
Visual Help Desk
$9500
20
1500
0
Prop Web
$8000
1
15% Invoice Price
Included in annual support contract
LiveTime Support
$7500
15% of base price per year
Cyborg Helpdesk
e11 help desk software and Knowledge Management
$6500
10% after first year of free support
10 % after one year
COIGN
$4995
18%
Included in Maintenance
c.Support for .NET
$4600
2
100
metered or unlimited support available
2 year maintenance contract for 30% of purchase price
TicketXPert.NET
$4582
25
no
anually
e-zHelpDesk
$3500
Free 1st 10 incident/ $50.00 per incident there after
Free
Severity One Enterprise
$3000
50
20%
Included in support
WWW Help Desk Pro
free for 6 months
1600
Support Key
$2999
300
195
EnterpriseWizard
$2850
20% of current license value annually
IssueTrak
$2500
20% Both Upgrade and Support
WonderDesk SQL
$2499
included in upgrade costs
$249/ year
Fused Solutions - Support Management Systems
$2400
included in price
SiteHelpdesk-IT
$2000
included with upgrades
15% after one year
WebCISS
Included with upgrade costs
Free for first year - 20% per annum after that
CoreDESK
Free Support Costs
Free Upgrade Costs
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