PerlDesk

$39 

Completely Web Based 

Unlimmited 

Unlimmited 

Details

Magic Solutions HelpDesk IQ

$995 

Completely Web Based 

1 

unlimited self-service 

First 60 days Free. After 60 days, $49.95 per incident/call 

included with maintenance contract 

Details

RightNow Web

$75000 

Completely Web Based 

Unlimited 

Unlimited for 2 years. Software must be purchased again after 2 years. 

Details

LiveTime Support

$7500 

Completely Web Based 

5 

Unlimited 

15% of base price per year 

Details

WonderDesk

$499 

Completely Web Based 

Unlimited 

Unlimited 

included in upgrade costs 

$35 / year 

Details

Cyborg Helpdesk

$7500 

Completely Web Based 

3 

Unlimited 

Details

Simple-Support

$599 

Completely Web Based 

1 

Unlimited 

Details

EnterpriseWizard

$2850 

Completely Web Based 

3 

Unlimited 

20% of current license value annually 

Included in annual support contract 

Details

Web Trak v3.1

$49 

Completely Web Based 

Unlimited 

Unlimited 

Annual Service Agreement $49.00 

Details

e-Support : Commerce Edition

$250 

Completely Web Based 

1 

Unlimited 

Free 

Details

Castle Support

$60 

Completely Web Based 

Unlimited 

Unlimited 

Details

WonderDesk SQL

$2499 

Completely Web Based 

Unlimited 

Unlimited 

included in upgrade costs 

$249/ year 

Details

Numara FootPrints

$9995 

Completely Web Based 

3 

Unlimited 

20 -25 % annually of total software order 

Included w/ Maintenance Contract 

Details

Perfect Tracker

$800 

Completely Web Based 

unlimited 

unlimited 

First 10 incidents free 

not yet decided 

Details

District Help Desk

$1500 

Completely Web Based 

unlimited 

unlimited 

Free 

250 

Details

Liberum Help Desk

$0 

Completely Web Based 

Unlimited 

Unlimited 

Details

Information Resource Manager

$0 

Completely Web Based 

Unlimited 

Unlimited 

No official support 

Open Source (Free) 

Details

ISIS Help Desk

$1295 

Completely Web Based 

5 

Unlimited 

Details

Taskman Pro! v.3

$499 

Completely Web Based 

unlimited 

unlimited 

Details

Tracker

$199 

Completely Web Based 

unlimited 

unlimited 

Free 

Free 

Details

Help Desk Organizer

$495 

Completely Web Based 

unlimited 

unlimited 

$89 year 

Details

Prop Web

$8000 

Completely Web Based 

1 

unlimited 

15% Invoice Price 

Included in annual support contract 

Details

Fused Solutions - Support Management Systems

$2400 

Completely Web Based 

1 

unlimited 

included in price 

0 

Details

Visual Help Desk

$9500 

Completely Web Based 

20 

unlimited 

1500 

0 

Details

Double Choco Latte

$0 

Completely Web Based 

Unlimited 

Unlimited 

Details

e-zHelpDesk

$3500 

Completely Web Based 

unlimited 

unlimited 

Free 1st 10 incident/ $50.00 per incident there after 

Free 

Details