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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  EnterpriseWizard $2850  Completely Web Based  3  Unlimited  20% of current license value annually  Included in annual support contract   Not required   Not required                        EnterpriseWizard                                                 EnterpriseWizard                             EnterpriseWizard Details AdaptDS CRM $1950  Completely Web Based  3  Unlimited  Free with hosted service     Not required   Not required                        AdaptDS CRM                                                 AdaptDS CRM                             AdaptDS CRM Details h2desk PHP Help Desk $199  Completely Web Based  Unlimited  Unlimited  None  $29.99/year   Not required   Not required                        h2desk PHP Help Desk                                                 h2desk PHP Help Desk                             h2desk PHP Help Desk Details Help desk software Hesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help desk software Hesk                                                 Help desk software Hesk                             Help desk software Hesk Details Helpdesk Pilot $300  Completely Web Based  5  15000                                Helpdesk Pilot                                                 Helpdesk Pilot                             Helpdesk Pilot Details Numara FootPrints $9995  Completely Web Based  3  Unlimited  20 -25 % annually of total software order  Included w/ Maintenance Contract   Not required   Not required                        Numara FootPrints                                                 Numara FootPrints                             Numara FootPrints Details WonderDesk SQL $2499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $249/ year   Not required   Not required                        WonderDesk SQL                                                 WonderDesk SQL                             WonderDesk SQL Details WonderDesk $499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $35 / year   Not required   Not required                        WonderDesk                                                 WonderDesk                             WonderDesk Details MAX Help Desk $125  Completely Web Based  2  Unlimited  N/A  300 and up   Not required   Not required                        MAX Help Desk                                                 MAX Help Desk                             MAX Help Desk Details ReadyDesk $100  Completely Web Based  1  Unlimited       Not required   Not required                        ReadyDesk                                                 ReadyDesk                             ReadyDesk Details LiveTime Support $7500  Completely Web Based  5  Unlimited  15% of base price per year     Not required   Not required                        LiveTime Support                                                 LiveTime Support                             LiveTime Support Details SchoolHelpDesk.Net $500  Completely Web Based  Unlimited  Unlimited  free email support  $500 annual maintenance   Not required   Not required                        SchoolHelpDesk.Net                                                 SchoolHelpDesk.Net                             SchoolHelpDesk.Net Details TicketXPert.NET $4582  Completely Web Based  25  25  no  anually   Not required   Not required                        TicketXPert.NET                                                 TicketXPert.NET                             TicketXPert.NET Details IssueTrak, Inc. $750  Completely Web Based  1  Unlimited  20% of List Price     Not required   Not required                        IssueTrak, Inc.                                                 IssueTrak, Inc.                             IssueTrak, Inc. Details SiteHelpDesk $1000  Completely Web Based  5  unlimited  included with upgrades - 15%  15% of software price (after first year)   Not required   Not required                        SiteHelpDesk                                                 SiteHelpDesk                             SiteHelpDesk Details Help Desk 6.5 by Expinion.net $249  Completely Web Based  Unlimited  Unlimited    <1/2 Price    Not required   Not required                        Help Desk 6.5 by Expinion.net                                                 Help Desk 6.5 by Expinion.net                             Help Desk 6.5 by Expinion.net Details ISIS Help Desk $1295  Completely Web Based  5  Unlimited       Not required   Not required                        ISIS Help Desk                                                 ISIS Help Desk                             ISIS Help Desk Details World Desk Pro $1700  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        World Desk Pro                                                 World Desk Pro                             World Desk Pro Details HelpConnection.NET $1999  Completely Web Based  Unlimited  Unlimited  Both support & upgrades for $400 annually.  Both support & upgrades for $400 annually.   Not required   Not required                        HelpConnection.NET                                                 HelpConnection.NET                             HelpConnection.NET Details e11 help desk software and Knowledge Management $6500  Completely Web Based  unlimited  unlimited  10% after first year of free support  10 % after one year   Not required   Not required                        e11 help desk software and Knowledge Management                                                 e11 help desk software and Knowledge Management                             e11 help desk software and Knowledge Management Details IssueTrak $2500  Completely Web Based  3  100  20% Both Upgrade and Support  20% Both Upgrade and Support   Not required   Not required                        IssueTrak                                                 IssueTrak                             IssueTrak Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: 1 2 3 4 5 6 [>>]

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