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Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation Change sort order Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
Phixus $716  Completely Web Based  $143 per license per year     Not required   Not required                        Phixus                                                 Phixus                             Phixus Details
One or Zero Helpdesk & Task Management System $0  Completely Web Based       Not required   Not required                        One or Zero Helpdesk & Task Management System                                                 One or Zero Helpdesk & Task Management System                             One or Zero Helpdesk & Task Management System Details
QuickIntranet HelpDesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        QuickIntranet HelpDesk                                                 QuickIntranet HelpDesk                             QuickIntranet HelpDesk Details
h2desk PHP Help Desk $199  Completely Web Based  Unlimited  Unlimited  None  $29.99/year   Not required   Not required                        h2desk PHP Help Desk                                                 h2desk PHP Help Desk                             h2desk PHP Help Desk Details
CoreDESK $2000  Completely Web Based  Free Support Costs  Free Upgrade Costs   Not required   Not required                        CoreDESK                                                 CoreDESK                             CoreDESK Details
Flextic - Flexible Ticket $49  Completely Web Based  unlimited  unlimited    30                            Flextic - Flexible Ticket                                                 Flextic - Flexible Ticket                             Flextic - Flexible Ticket Details
Information Resource Manager (IRM) $0  Completely Web Based  Unlimited  Unlimited  $0  $0   Not required   Not required                        Information Resource Manager (IRM)                                                 Information Resource Manager (IRM)                             Information Resource Manager (IRM) Details
X-TRAX $0  Completely Web Based  Unlimited  Unlimited  0.00  0.00   Not required   Not required                        X-TRAX                                                 X-TRAX                             X-TRAX Details
MAX Help Desk $125  Completely Web Based  Unlimited  N/A  300 and up   Not required   Not required                        MAX Help Desk                                                 MAX Help Desk                             MAX Help Desk Details
RedCape $40  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        RedCape                                                 RedCape                             RedCape Details
iKode Help Desk X $70  Completely Web Based  unlimited       Not required   Not required                        iKode Help Desk X                                                 iKode Help Desk X                             iKode Help Desk X Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation Change sort order Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
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