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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  eFirstHelp $999  Completely Web Based  1  100  12 %  Included in Support Cost   Not required   Not required                        eFirstHelp                                                 eFirstHelp                             eFirstHelp Details WonderDesk $499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $35 / year   Not required   Not required                        WonderDesk                                                 WonderDesk                             WonderDesk Details Simple-Support $599  Completely Web Based  1  Unlimited       Not required   Not required                        Simple-Support                                                 Simple-Support                             Simple-Support Details e-Support : Commerce Edition $250  Completely Web Based  1  Unlimited  Free     Not required   Not required                        e-Support : Commerce Edition                                                 e-Support : Commerce Edition                             e-Support : Commerce Edition Details Castle Support $60  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Castle Support                                                 Castle Support                             Castle Support Details WonderDesk SQL $2499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $249/ year   Not required   Not required                        WonderDesk SQL                                                 WonderDesk SQL                             WonderDesk SQL Details Numara FootPrints $9995  Completely Web Based  3  Unlimited  20 -25 % annually of total software order  Included w/ Maintenance Contract   Not required   Not required                        Numara FootPrints                                                 Numara FootPrints                             Numara FootPrints Details PerlDesk $39  Completely Web Based  Unlimmited  Unlimmited       Not required   Not required                        PerlDesk                                                 PerlDesk                             PerlDesk Details Request Tracker (RT) $0  Completely Web Based  unlimited  unlimited  free (Mailing List) or from $6000p.a.  none   Not required   Not required                        Request Tracker (RT)                                                 Request Tracker (RT)                             Request Tracker (RT) Details COIGN $4995  Completely Web Based  Unlimited  Unlimited  18%  Included in Maintenance   Not required   Not required                        COIGN                                                 COIGN                             COIGN Details OTRS - Open Ticket Request System $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        OTRS - Open Ticket Request System                                                 OTRS - Open Ticket Request System                             OTRS - Open Ticket Request System Details Artologik HelpDesk 3.2 $650  Completely Web Based  2  Unlimited  195 USD (includes Upgrade Agreement)  Upgrade Agreement enables paying the price difference only for upgrade, 100 USD   Not required   Not required                        Artologik HelpDesk 3.2                                                 Artologik HelpDesk 3.2                             Artologik HelpDesk 3.2 Details Cynergy Help Desk Software $1297  Completely Web Based  3  Unlimited  20% of cost  Included in Annual Maintenance   Not required   Not required                        Cynergy Help Desk Software                                                 Cynergy Help Desk Software                             Cynergy Help Desk Software Details Help Desk for Small Business $999  Completely Web Based  1  unlimited  250  250   Not required   Not required                        Help Desk for Small Business                                                 Help Desk for Small Business                             Help Desk for Small Business Details AdaptDS CRM $1950  Completely Web Based  3  Unlimited  Free with hosted service     Not required   Not required                        AdaptDS CRM                                                 AdaptDS CRM                             AdaptDS CRM Details ManageEngine ServiceDesk Plus $595  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        ManageEngine ServiceDesk Plus                                                 ManageEngine ServiceDesk Plus                             ManageEngine ServiceDesk Plus Details Freshdesk $0  Completely Web Based  1  Unlimited  None  None   Not required   Not required                        Freshdesk                                                 Freshdesk                             Freshdesk Details GoCodes QR Code Asset Management Solution $99  Completely Web Based  10  400  0  0   Not required   Not required                        GoCodes QR Code Asset Management Solution                                                 GoCodes QR Code Asset Management Solution                             GoCodes QR Code Asset Management Solution Details LiveTime Support $7500  Completely Web Based  5  Unlimited  15% of base price per year     Not required   Not required                        LiveTime Support                                                 LiveTime Support                             LiveTime Support Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: 1 2 3 4 5 6 [>>]

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