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Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11 Change sort order Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
Magic Solutions HelpDesk IQ $995  Completely Web Based  unlimited self-service  First 60 days Free. After 60 days, $49.95 per incident/call  included with maintenance contract   Not required   Not required                        Magic Solutions HelpDesk IQ                                                 Magic Solutions HelpDesk IQ                             Magic Solutions HelpDesk IQ Details
WebCISS $2000  Completely Web Based  Unlimited  Unlimited  Included with upgrade costs  Free for first year - 20% per annum after that   Not required   Not required                        WebCISS                                                 WebCISS                             WebCISS Details
Phixus $716  Completely Web Based  $143 per license per year     Not required   Not required                        Phixus                                                 Phixus                             Phixus Details
QuickIntranet HelpDesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        QuickIntranet HelpDesk                                                 QuickIntranet HelpDesk                             QuickIntranet HelpDesk Details
Flextic - Flexible Ticket $49  Completely Web Based  unlimited  unlimited    30                            Flextic - Flexible Ticket                                                 Flextic - Flexible Ticket                             Flextic - Flexible Ticket Details
VanillaSoft Helpdesk 2004 $1950  Completely Web Based  20  20       Not required   Not required                        VanillaSoft Helpdesk 2004                                                 VanillaSoft Helpdesk 2004                             VanillaSoft Helpdesk 2004 Details
SysAid Free Help Desk Software $0  Completely Web Based  100       Not required   Not required                        SysAid Free Help Desk Software                                                 SysAid Free Help Desk Software                             SysAid Free Help Desk Software Details
MAX Help Desk $125  Completely Web Based  Unlimited  N/A  300 and up   Not required   Not required                        MAX Help Desk                                                 MAX Help Desk                             MAX Help Desk Details
Help desk software Hesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help desk software Hesk                                                 Help desk software Hesk                             Help desk software Hesk Details
AdaptDS CRM $1950  Completely Web Based  Unlimited  Free with hosted service     Not required   Not required                        AdaptDS CRM                                                 AdaptDS CRM                             AdaptDS CRM Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11 Change sort order Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
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