Help Desk Software and Resources

 


 

 Home
 Search
 Comparison Charts
 Discussion Forums
 Research Cart  
 Add a Listing
 Update a Listing
 Advertise
 Event Calendar
 What's New
 Top Rated
 Contact Us
 Log In

  

 

 

   the entire directory   only this category  Advanced Search

Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98 Change sort order Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
LiveTime Support $7500  Completely Web Based  Unlimited  15% of base price per year     Not required   Not required                        LiveTime Support                                                 LiveTime Support                             LiveTime Support Details
eFirstHelp $999  Completely Web Based  100  12 %  Included in Support Cost   Not required   Not required                        eFirstHelp                                                 eFirstHelp                             eFirstHelp Details
Magic Solutions HelpDesk IQ $995  Completely Web Based  unlimited self-service  First 60 days Free. After 60 days, $49.95 per incident/call  included with maintenance contract   Not required   Not required                        Magic Solutions HelpDesk IQ                                                 Magic Solutions HelpDesk IQ                             Magic Solutions HelpDesk IQ Details
WonderDesk $499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $35 / year   Not required   Not required                        WonderDesk                                                 WonderDesk                             WonderDesk Details
Cyborg Helpdesk $7500  Completely Web Based  Unlimited       Not required   Not required                        Cyborg Helpdesk                                                 Cyborg Helpdesk                             Cyborg Helpdesk Details
Simple-Support $599  Completely Web Based  Unlimited       Not required   Not required                        Simple-Support                                                 Simple-Support                             Simple-Support Details
EnterpriseWizard $2850  Completely Web Based  Unlimited  20% of current license value annually  Included in annual support contract   Not required   Not required                        EnterpriseWizard                                                 EnterpriseWizard                             EnterpriseWizard Details
Web Trak v3.1 $49  Completely Web Based  Unlimited  Unlimited    Annual Service Agreement $49.00   Not required   Not required                        Web Trak v3.1                                                 Web Trak v3.1                             Web Trak v3.1 Details
New Fire Enterprise Support $500  Completely Web Based  10  10       Not required   Not required                        New Fire Enterprise Support                                                 New Fire Enterprise Support                             New Fire Enterprise Support Details
LBE Web Helpdesk $560  Completely Web Based  5 concurrent users  5 concurrent users  $240 per annum  Yes with support contract   Not required   Not required                        LBE Web Helpdesk                                                 LBE Web Helpdesk                             LBE Web Helpdesk Details
e-Support : Commerce Edition $250  Completely Web Based  Unlimited  Free     Not required   Not required                        e-Support : Commerce Edition                                                 e-Support : Commerce Edition                             e-Support : Commerce Edition Details
RightNow Web $75000  Completely Web Based  Unlimited  Unlimited for 2 years. Software must be purchased again after 2 years.                                RightNow Web                                                 RightNow Web                             RightNow Web Details
WonderDesk SQL $2499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $249/ year   Not required   Not required                        WonderDesk SQL                                                 WonderDesk SQL                             WonderDesk SQL Details
Numara FootPrints $9995  Completely Web Based  Unlimited  20 -25 % annually of total software order  Included w/ Maintenance Contract   Not required   Not required                        Numara FootPrints                                                 Numara FootPrints                             Numara FootPrints Details
Support Key $2999  Completely Web Based  300  195     Not required   Not required                        Support Key                                                 Support Key                             Support Key Details
Perfect Tracker $800  Completely Web Based  unlimited  unlimited  First 10 incidents free  not yet decided   Not required   Not required                        Perfect Tracker                                                 Perfect Tracker                             Perfect Tracker Details
District Help Desk $1500  Completely Web Based  unlimited  unlimited  Free  250   Not required   Not required                        District Help Desk                                                 District Help Desk                             District Help Desk Details
ITracker $0  Completely Web Based           Not required   Not required                        ITracker                                                 ITracker                             ITracker Details
Liberum Help Desk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Liberum Help Desk                                                 Liberum Help Desk                             Liberum Help Desk Details
Information Resource Manager $0  Completely Web Based  Unlimited  Unlimited  No official support  Open Source (Free)   Not required   Not required                        Information Resource Manager                                                 Information Resource Manager                             Information Resource Manager Details
ISIS Help Desk $1295  Completely Web Based  Unlimited       Not required   Not required                        ISIS Help Desk                                                 ISIS Help Desk                             ISIS Help Desk Details
Taskman Pro! v.3 $499  Completely Web Based  unlimited  unlimited       Not required   Not required                        Taskman Pro! v.3                                                 Taskman Pro! v.3                             Taskman Pro! v.3 Details
Tracker $199  Completely Web Based  unlimited  unlimited  Free  Free                            Tracker                                                 Tracker                             Tracker Details
Help Desk Organizer $495  Completely Web Based  unlimited  unlimited  $89 year     Not required   Not required                        Help Desk Organizer                                                 Help Desk Organizer                             Help Desk Organizer Details
Prop Web $8000  Completely Web Based  unlimited  15% Invoice Price  Included in annual support contract   Not required   Not required                        Prop Web                                                 Prop Web                             Prop Web Details
BridgeTrak for Web $995  Completely Web Based       Not required   Not required                        BridgeTrak for Web                                                 BridgeTrak for Web                             BridgeTrak for Web Details
Fused Solutions - Support Management Systems $2400  Completely Web Based  unlimited  included in price   Not required   Not required                        Fused Solutions - Support Management Systems                                                 Fused Solutions - Support Management Systems                             Fused Solutions - Support Management Systems Details
Visual Help Desk $9500  Completely Web Based  20  unlimited  1500   Not required   Not required                        Visual Help Desk                                                 Visual Help Desk                             Visual Help Desk Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98 Change sort order Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
  Pages: 1 2 3 4 5 6 [>>]

 

 

Copyright © 2014 HelpDesks.com. All rights reserved.