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Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database Change sort order Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
One or Zero Helpdesk & Task Management System $0  Completely Web Based       Not required   Not required                        One or Zero Helpdesk & Task Management System                                                 One or Zero Helpdesk & Task Management System                             One or Zero Helpdesk & Task Management System Details
QuickIntranet HelpDesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        QuickIntranet HelpDesk                                                 QuickIntranet HelpDesk                             QuickIntranet HelpDesk Details
Information Resource Manager (IRM) $0  Completely Web Based  Unlimited  Unlimited  $0  $0   Not required   Not required                        Information Resource Manager (IRM)                                                 Information Resource Manager (IRM)                             Information Resource Manager (IRM) Details
RedCape $40  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        RedCape                                                 RedCape                             RedCape Details
Tickets $25  Completely Web Based  Unlimited   Not required   Not required                        Tickets                                                 Tickets                             Tickets Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database Change sort order Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
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