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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  Simple-Support $599  Completely Web Based  1  Unlimited       Not required   Not required                        Simple-Support                                                 Simple-Support                             Simple-Support Details e-Support : Commerce Edition $250  Completely Web Based  1  Unlimited  Free     Not required   Not required                        e-Support : Commerce Edition                                                 e-Support : Commerce Edition                             e-Support : Commerce Edition Details ITracker $0  Completely Web Based           Not required   Not required                        ITracker                                                 ITracker                             ITracker Details Liberum Help Desk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Liberum Help Desk                                                 Liberum Help Desk                             Liberum Help Desk Details Information Resource Manager $0  Completely Web Based  Unlimited  Unlimited  No official support  Open Source (Free)   Not required   Not required                        Information Resource Manager                                                 Information Resource Manager                             Information Resource Manager Details Tracker $199  Completely Web Based  unlimited  unlimited  Free  Free                            Tracker                                                 Tracker                             Tracker Details Help Desk Organizer $495  Completely Web Based  unlimited  unlimited  $89 year     Not required   Not required                        Help Desk Organizer                                                 Help Desk Organizer                             Help Desk Organizer Details Request Tracker (RT) $0  Completely Web Based  unlimited  unlimited  free (Mailing List) or from $6000p.a.  none   Not required   Not required                        Request Tracker (RT)                                                 Request Tracker (RT)                             Request Tracker (RT) Details BugAware Bug Tracking System $395  Completely Web Based  unlimited  unlimited       Not required   Not required                        BugAware Bug Tracking System                                                 BugAware Bug Tracking System                             BugAware Bug Tracking System Details Integral Accounting Help Desk $9999  Completely Web Based  Unlimited  Unlimited  $1999.99 after first year  Free If Under Contract   Not required   Not required                        Integral Accounting Help Desk                                                 Integral Accounting Help Desk                             Integral Accounting Help Desk Details Bugzero $299  Completely Web Based  5  5  free for 3 month.  free for 5 month, 30% discount after   Not required   Not required                        Bugzero                                                 Bugzero                             Bugzero Details Go Smart Help Desk $300  Completely Web Based  unlimited  unlimited  1 year free support     Not required   Not required                        Go Smart Help Desk                                                 Go Smart Help Desk                             Go Smart Help Desk Details LiveTime Support $7500  Completely Web Based  5  Unlimited  15% of base price per year     Not required   Not required                        LiveTime Support                                                 LiveTime Support                             LiveTime Support Details eFirstHelp $999  Completely Web Based  1  100  12 %  Included in Support Cost   Not required   Not required                        eFirstHelp                                                 eFirstHelp                             eFirstHelp Details Magic Solutions HelpDesk IQ $995  Completely Web Based  1  unlimited self-service  First 60 days Free. After 60 days, $49.95 per incident/call  included with maintenance contract   Not required   Not required                        Magic Solutions HelpDesk IQ                                                 Magic Solutions HelpDesk IQ                             Magic Solutions HelpDesk IQ Details WonderDesk $499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $35 / year   Not required   Not required                        WonderDesk                                                 WonderDesk                             WonderDesk Details Cyborg Helpdesk $7500  Completely Web Based  3  Unlimited       Not required   Not required                        Cyborg Helpdesk                                                 Cyborg Helpdesk                             Cyborg Helpdesk Details EnterpriseWizard $2850  Completely Web Based  3  Unlimited  20% of current license value annually  Included in annual support contract   Not required   Not required                        EnterpriseWizard                                                 EnterpriseWizard                             EnterpriseWizard Details Web Trak v3.1 $49  Completely Web Based  Unlimited  Unlimited    Annual Service Agreement $49.00   Not required   Not required                        Web Trak v3.1                                                 Web Trak v3.1                             Web Trak v3.1 Details New Fire Enterprise Support $500  Completely Web Based  10  10       Not required   Not required                        New Fire Enterprise Support                                                 New Fire Enterprise Support                             New Fire Enterprise Support Details LBE Web Helpdesk $560  Completely Web Based  5 concurrent users  5 concurrent users  $240 per annum  Yes with support contract   Not required   Not required                        LBE Web Helpdesk                                                 LBE Web Helpdesk                             LBE Web Helpdesk Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3 4 5 6 [>>]

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