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QuickIntranet HelpDesk
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
QuickIntranet HelpDesk
QuickIntranet HelpDesk
QuickIntranet HelpDesk
Details
Information Resource Manager (IRM)
$0
Completely Web Based
Unlimited
Unlimited
$0
$0
Not required
Not required
Information Resource Manager (IRM)
Information Resource Manager (IRM)
Information Resource Manager (IRM)
Details
X-TRAX
$0
Completely Web Based
Unlimited
Unlimited
0.00
0.00
Not required
Not required
X-TRAX
X-TRAX
X-TRAX
Details
SysAid Free Help Desk Software
$0
Completely Web Based
2
100
Not required
Not required
SysAid Free Help Desk Software
SysAid Free Help Desk Software
SysAid Free Help Desk Software
Details
Help desk software Hesk
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Help desk software Hesk
Help desk software Hesk
Help desk software Hesk
Details
OneDesk
$0
Completely Web Based
3
unlimited
Not required
Not required
OneDesk
OneDesk
OneDesk
Details
Freshdesk
$0
Completely Web Based
1
Unlimited
None
None
Not required
Not required
Freshdesk
Freshdesk
Freshdesk
Details
SolarWinds Web Help Desk
$0
Completely Web Based
1
Unlimited
Nil. Free 24/7 on-call technical support
Not required
Not required
SolarWinds Web Help Desk
SolarWinds Web Help Desk
SolarWinds Web Help Desk
Details
FMb2b.net
$1 per day
Completely Web Based
1
1
Included
Included
Not required
Not required
FMb2b.net
FMb2b.net
FMb2b.net
Details
Tickets
$25
Completely Web Based
1
Unlimited
0
0
Not required
Not required
Tickets
Tickets
Tickets
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
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