Support Key

$2999 

Completely Web Based 

5 

300 

195 

Details

Cynergy Help Desk Software

$1297 

Completely Web Based 

3 

Unlimited 

20% of cost 

Included in Annual Maintenance 

Details

Bankoi Web HelpDesk

$60 

Completely Web Based 

100 

100 

FREE 

60 

Details

Bugzero

$299 

Completely Web Based 

5 

5 

free for 3 month. 

free for 5 month, 30% discount after 

Details

WebCISS

$2000 

Completely Web Based 

Unlimited 

Unlimited 

Included with upgrade costs 

Free for first year - 20% per annum after that 

Details

YUDO

$0 

Completely Web Based 

Unlimited 

Unlimited 

Forum on www.freedesk.it 

Details

Cerberus Helpdesk

$499 

Completely Web Based 

Unlimited 

Unlimited 

Free 

30% discount 

Details

Information Resource Manager (IRM)

$0 

Completely Web Based 

Unlimited 

Unlimited 

$0 

$0 

Details

Magic Solutions HelpDesk IQ

$995 

Completely Web Based 

1 

unlimited self-service 

First 60 days Free. After 60 days, $49.95 per incident/call 

included with maintenance contract 

Details

Perfect Tracker

$800 

Completely Web Based 

unlimited 

unlimited 

First 10 incidents free 

not yet decided 

Details

COIGN

$4995 

Completely Web Based 

Unlimited 

Unlimited 

18% 

Included in Maintenance 

Details

RightNow Web

$75000 

Completely Web Based 

Unlimited 

Unlimited for 2 years. Software must be purchased again after 2 years. 

Details

BugAware Bug Tracking System

$395 

Completely Web Based 

unlimited 

unlimited 

Details

Request Tracker (RT)

$0 

Completely Web Based 

unlimited 

unlimited 

free (Mailing List) or from $6000p.a. 

none 

Details

District Help Desk

$1500 

Completely Web Based 

unlimited 

unlimited 

Free 

250 

Details

Integral Accounting Help Desk

$9999 

Completely Web Based 

Unlimited 

Unlimited 

$1999.99 after first year 

Free If Under Contract 

Details

Double Choco Latte

$0 

Completely Web Based 

Unlimited 

Unlimited 

Details

BridgeTrak for Web

$995 

Completely Web Based 

5 

5 

Details