Completely Web Based Help Desk Resources

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Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details
Information Resource Manager	$0	Completely Web Based	Unlimited	Unlimited	No official support	Open Source (Free)	Details
Information Resource Manager (IRM)	$0	Completely Web Based	Unlimited	Unlimited	$0	$0	Details
Integral Accounting Help Desk	$9999	Completely Web Based	Unlimited	Unlimited	$1999.99 after first year	Free If Under Contract	Details
iQHelpdesk	$957	Completely Web Based	1	Unlimited	18% after Year 1	18% after Year 1	Details
ISIS Help Desk	$1295	Completely Web Based	5	Unlimited			Details
IssueTrak	$2500	Completely Web Based	3	100	20% Both Upgrade and Support	20% Both Upgrade and Support	Details
IssueTrak, Inc.	$750	Completely Web Based	1	Unlimited	20% of List Price		Details
ITracker	$0	Completely Web Based					Details
LBE Web Helpdesk	$560	Completely Web Based	5 concurrent users	5 concurrent users	$240 per annum	Yes with support contract	Details
Liberum Help Desk	$0	Completely Web Based	Unlimited	Unlimited			Details
LiveTime Support	$7500	Completely Web Based	5	Unlimited	15% of base price per year		Details
Magic Solutions HelpDesk IQ	$995	Completely Web Based	1	unlimited self-service	First 60 days Free. After 60 days, $49.95 per incident/call	included with maintenance contract	Details
ManageEngine ServiceDesk Plus	$595	Completely Web Based	Unlimited	Unlimited			Details
MAX Help Desk	$125	Completely Web Based	2	Unlimited	N/A	300 and up	Details
NetSupport DNA Helpdesk	$1800	Completely Web Based	3	Unlimited	20% of License Fee (includes upgrades)	After 3 months 20% of License Fee	Details
New Fire Enterprise Support	$500	Completely Web Based	10	10			Details
Numara FootPrints	$9995	Completely Web Based	3	Unlimited	20 -25 % annually of total software order	Included w/ Maintenance Contract	Details
One or Zero Helpdesk & Task Management System	$0	Completely Web Based	0	0			Details
OneDesk	$0	Completely Web Based	3	unlimited			Details
OneOrZero Helpdesk	$0	Completely Web Based	Unlimited	Unlimited	none	none	Details
Online Work Order Suite: Lite Edition for ASP	$150	Completely Web Based	5	Unlimited	Included with upgrades (25%)	25% of software price (after first year)	Details
Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details

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