Help Desk Software and Resources

 


 

 Home
 Search
 Comparison Charts
 Discussion Forums
 Research Cart  
 Add a Listing
 Update a Listing
 Advertise
 Event Calendar
 What's New
 Top Rated
 Contact Us
 Log In

  

 

 

   the entire directory   only this category  Advanced Search

Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux Change sort order Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
Numara FootPrints $9995  Completely Web Based  Unlimited  20 -25 % annually of total software order  Included w/ Maintenance Contract   Not required   Not required                        Numara FootPrints                                                 Numara FootPrints                             Numara FootPrints Details
Perfect Tracker $800  Completely Web Based  unlimited  unlimited  First 10 incidents free  not yet decided   Not required   Not required                        Perfect Tracker                                                 Perfect Tracker                             Perfect Tracker Details
ITracker $0  Completely Web Based           Not required   Not required                        ITracker                                                 ITracker                             ITracker Details
Liberum Help Desk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Liberum Help Desk                                                 Liberum Help Desk                             Liberum Help Desk Details
Information Resource Manager $0  Completely Web Based  Unlimited  Unlimited  No official support  Open Source (Free)   Not required   Not required                        Information Resource Manager                                                 Information Resource Manager                             Information Resource Manager Details
ISIS Help Desk $1295  Completely Web Based  Unlimited       Not required   Not required                        ISIS Help Desk                                                 ISIS Help Desk                             ISIS Help Desk Details
Taskman Pro! v.3 $499  Completely Web Based  unlimited  unlimited       Not required   Not required                        Taskman Pro! v.3                                                 Taskman Pro! v.3                             Taskman Pro! v.3 Details
Tracker $199  Completely Web Based  unlimited  unlimited  Free  Free                            Tracker                                                 Tracker                             Tracker Details
Help Desk Organizer $495  Completely Web Based  unlimited  unlimited  $89 year     Not required   Not required                        Help Desk Organizer                                                 Help Desk Organizer                             Help Desk Organizer Details
Prop Web $8000  Completely Web Based  unlimited  15% Invoice Price  Included in annual support contract   Not required   Not required                        Prop Web                                                 Prop Web                             Prop Web Details
BridgeTrak for Web $995  Completely Web Based       Not required   Not required                        BridgeTrak for Web                                                 BridgeTrak for Web                             BridgeTrak for Web Details
Visual Help Desk $9500  Completely Web Based  20  unlimited  1500   Not required   Not required                        Visual Help Desk                                                 Visual Help Desk                             Visual Help Desk Details
TicketXPert.NET $4582  Completely Web Based  25  25  no  anually   Not required   Not required                        TicketXPert.NET                                                 TicketXPert.NET                             TicketXPert.NET Details
c.Support for .NET $4600  Completely Web Based  100  metered or unlimited support available  2 year maintenance contract for 30% of purchase price   Not required   Not required                        c.Support for .NET                                                 c.Support for .NET                             c.Support for .NET Details
Double Choco Latte $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Double Choco Latte                                                 Double Choco Latte                             Double Choco Latte Details
e-zHelpDesk $3500  Completely Web Based  unlimited  unlimited  Free 1st 10 incident/ $50.00 per incident there after  Free   Not required   Not required                        e-zHelpDesk                                                 e-zHelpDesk                             e-zHelpDesk Details
psTrack $800  Completely Web Based  Unlimited  6% of List with Maintenance Contract  6% of List with Maintenance Contract   Not required   Not required                        psTrack                                                 psTrack                             psTrack Details
World Desk Pro $1700  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        World Desk Pro                                                 World Desk Pro                             World Desk Pro Details
eJournal RMS 2.7 $15000  Completely Web Based  10  unlimited  free  included in 15% maintance fee   Not required   Not required                        eJournal RMS 2.7                                                 eJournal RMS 2.7                             eJournal RMS 2.7 Details
SiteHelpdesk-IT $2000  Completely Web Based  unlimited  included with upgrades  15% after one year   Not required   Not required                        SiteHelpdesk-IT                                                 SiteHelpdesk-IT                             SiteHelpdesk-IT Details
PerlDesk $39  Completely Web Based  Unlimmited  Unlimmited       Not required   Not required                        PerlDesk                                                 PerlDesk                             PerlDesk Details
Request Tracker (RT) $0  Completely Web Based  unlimited  unlimited  free (Mailing List) or from $6000p.a.  none   Not required   Not required                        Request Tracker (RT)                                                 Request Tracker (RT)                             Request Tracker (RT) Details
SiteHelpDesk $1000  Completely Web Based  unlimited  included with upgrades - 15%  15% of software price (after first year)   Not required   Not required                        SiteHelpDesk                                                 SiteHelpDesk                             SiteHelpDesk Details
BugAware Bug Tracking System $395  Completely Web Based  unlimited  unlimited       Not required   Not required                        BugAware Bug Tracking System                                                 BugAware Bug Tracking System                             BugAware Bug Tracking System Details
Polar Help Desk $99  Completely Web Based  unlimited  Free  Free   Not required   Not required                        Polar Help Desk                                                 Polar Help Desk                             Polar Help Desk Details
e11 help desk software and Knowledge Management $6500  Completely Web Based  unlimited  unlimited  10% after first year of free support  10 % after one year   Not required   Not required                        e11 help desk software and Knowledge Management                                                 e11 help desk software and Knowledge Management                             e11 help desk software and Knowledge Management Details
Online Work Order Suite: Lite Edition for ASP $150  Completely Web Based  Unlimited  Included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Lite Edition for ASP                                                 Online Work Order Suite: Lite Edition for ASP                             Online Work Order Suite: Lite Edition for ASP Details
TopTrack $1995  Completely Web Based  Unlimited       Not required   Not required                        TopTrack                                                 TopTrack                             TopTrack Details
Help Centric $55  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help Centric                                                 Help Centric                             Help Centric Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux Change sort order Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
  Pages: [<<] 1 2 3 4 5 6 [>>]

 

 

Copyright © 2014 HelpDesks.com. All rights reserved.