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Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details
Integral Accounting Help Desk	$9999	Completely Web Based	Unlimited	Unlimited	$1999.99 after first year	Free If Under Contract	Details
Polar Help Desk	$99	Completely Web Based	1	unlimited	Free	Free	Details
e11 help desk software and Knowledge Management	$6500	Completely Web Based	unlimited	unlimited	10% after first year of free support	10 % after one year	Details
Online Work Order Suite: Lite Edition for ASP	$150	Completely Web Based	5	Unlimited	Included with upgrades (25%)	25% of software price (after first year)	Details
TopTrack	$1995	Completely Web Based	5	Unlimited			Details
Help Centric	$55	Completely Web Based	Unlimited	Unlimited			Details
Online Work Order Suite: Professional Edition	$900	Completely Web Based	Unlimited	Unlimited	included with upgrades (25%)	25% of software price (after first year)	Details
Weblication ProFault	$1200	Completely Web Based	Unlimited	Unlimited	20% of purchase cost	Free if support option taken	Details
eMagic Touchpoint	$50000	Completely Web Based	50 concurrent users	Unlimited	17.5% of software cost includes upgrades		Details
Attenza	$99	Completely Web Based	1	unlimited	none		Details
Support Services Manager (SSM)	$0	Completely Web Based	Unlimited	Unlimited	Included - Free	Included - Free	Details
VSO-XP	$295	Completely Web Based	5	Unlimited	Included w/upgrade	20%	Details
WWW Help Desk Pro	$3000	Completely Web Based	unlimited	unlimited	free for 6 months	1600	Details
Cerberus Helpdesk	$499	Completely Web Based	Unlimited	Unlimited	Free	30% discount	Details
COIGN	$4995	Completely Web Based	Unlimited	Unlimited	18%	Included in Maintenance	Details
OTRS - Open Ticket Request System	$0	Completely Web Based	Unlimited	Unlimited			Details
OneOrZero Helpdesk	$0	Completely Web Based	Unlimited	Unlimited	none	none	Details
Go Smart Help Desk	$300	Completely Web Based	unlimited	unlimited	1 year free support		Details
TESS	$9800	Completely Web Based	unlimited	unlimited	0.175	0.05	Details
Online Work Order Suite: Lite Edition for PHP	$150	Completely Web Based	5	Unlimited	Included with upgrades (25%)	25% of software price (after first year)	Details
YUDO	$0	Completely Web Based	Unlimited	Unlimited	Forum on www.freedesk.it		Details
Help Desk 6.5 by Expinion.net	$249	Completely Web Based	Unlimited	Unlimited		<1/2 Price	Details
WebCISS	$2000	Completely Web Based	Unlimited	Unlimited	Included with upgrade costs	Free for first year - 20% per annum after that	Details
Artologik HelpDesk 3.2	$650	Completely Web Based	2	Unlimited	195 USD (includes Upgrade Agreement)	Upgrade Agreement enables paying the price difference only for upgrade, 100 USD	Details
NetSupport DNA Helpdesk	$1800	Completely Web Based	3	Unlimited	20% of License Fee (includes upgrades)	After 3 months 20% of License Fee	Details
ServiceBase	$14999	Completely Web Based	unlimited	unlimited	7% of license price per year	15% of license price per year	Details
QuickIntranet HelpDesk	$0	Completely Web Based	Unlimited	Unlimited			Details
h2desk PHP Help Desk	$199	Completely Web Based	Unlimited	Unlimited	None	$29.99/year	Details
rap-X	$500	Completely Web Based	Unlimited	Unlimited	Full Support included in fee	Annual Fee	Details
Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details

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