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Perl
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Help Desk for Small Business
$999
Completely Web Based
1
unlimited
250
250
Not required
Not required
Help Desk for Small Business
Help Desk for Small Business
Help Desk for Small Business
Details
SysAid Free Help Desk Software
$0
Completely Web Based
2
100
Not required
Not required
SysAid Free Help Desk Software
SysAid Free Help Desk Software
SysAid Free Help Desk Software
Details
iQHelpdesk
$957
Completely Web Based
1
Unlimited
18% after Year 1
18% after Year 1
Not required
Not required
iQHelpdesk
iQHelpdesk
iQHelpdesk
Details
SchoolHelpDesk.Net
$500
Completely Web Based
Unlimited
Unlimited
free email support
$500 annual maintenance
Not required
Not required
SchoolHelpDesk.Net
SchoolHelpDesk.Net
SchoolHelpDesk.Net
Details
MAX Help Desk
$125
Completely Web Based
2
Unlimited
N/A
300 and up
Not required
Not required
MAX Help Desk
MAX Help Desk
MAX Help Desk
Details
HelpConnection.NET
$1999
Completely Web Based
Unlimited
Unlimited
Both support & upgrades for $400 annually.
Both support & upgrades for $400 annually.
Not required
Not required
HelpConnection.NET
HelpConnection.NET
HelpConnection.NET
Details
Help desk software Hesk
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Help desk software Hesk
Help desk software Hesk
Help desk software Hesk
Details
AdaptDS CRM
$1950
Completely Web Based
3
Unlimited
Free with hosted service
Not required
Not required
AdaptDS CRM
AdaptDS CRM
AdaptDS CRM
Details
RedCape
$40
Completely Web Based
Unlimited
Unlimited
Not required
Not required
RedCape
RedCape
RedCape
Details
Helpdesk Pilot
$300
Completely Web Based
5
15000
Helpdesk Pilot
Helpdesk Pilot
Helpdesk Pilot
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
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