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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  e11 help desk software and Knowledge Management $6500  Completely Web Based  unlimited  unlimited  10% after first year of free support  10 % after one year   Not required   Not required                        e11 help desk software and Knowledge Management                                                 e11 help desk software and Knowledge Management                             e11 help desk software and Knowledge Management Details Help Centric $55  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help Centric                                                 Help Centric                             Help Centric Details Severity One Enterprise $3000  Completely Web Based  3  50  20%  Included in support   Not required   Not required                        Severity One Enterprise                                                 Severity One Enterprise                             Severity One Enterprise Details Attenza $99  Completely Web Based  1  unlimited  none     Not required   Not required                        Attenza                                                 Attenza                             Attenza Details VSO-XP $295  Completely Web Based  5  Unlimited  Included w/upgrade  20%   Not required   Not required                        VSO-XP                                                 VSO-XP                             VSO-XP Details WWW Help Desk Pro $3000  Completely Web Based  unlimited  unlimited  free for 6 months  1600   Not required   Not required                        WWW Help Desk Pro                                                 WWW Help Desk Pro                             WWW Help Desk Pro Details Bugzero $299  Completely Web Based  5  5  free for 3 month.  free for 5 month, 30% discount after   Not required   Not required                        Bugzero                                                 Bugzero                             Bugzero Details COIGN $4995  Completely Web Based  Unlimited  Unlimited  18%  Included in Maintenance   Not required   Not required                        COIGN                                                 COIGN                             COIGN Details OneOrZero Helpdesk $0  Completely Web Based  Unlimited  Unlimited  none  none   Not required   Not required                        OneOrZero Helpdesk                                                 OneOrZero Helpdesk                             OneOrZero Helpdesk Details Go Smart Help Desk $300  Completely Web Based  unlimited  unlimited  1 year free support     Not required   Not required                        Go Smart Help Desk                                                 Go Smart Help Desk                             Go Smart Help Desk Details PC-Duo Enterprise $990  Completely Web Based  10  10  included in maintenance  150.00 per year   Not required   Not required                        PC-Duo Enterprise                                                 PC-Duo Enterprise                             PC-Duo Enterprise Details IssueTrak $2500  Completely Web Based  3  100  20% Both Upgrade and Support  20% Both Upgrade and Support   Not required   Not required                        IssueTrak                                                 IssueTrak                             IssueTrak Details Helpdesk In Flash FAQ Ticket support $64  Completely Web Based  Unlimited  Unlimited  Free  Free   Not required   Not required                        Helpdesk In Flash FAQ Ticket support                                                 Helpdesk In Flash FAQ Ticket support                             Helpdesk In Flash FAQ Ticket support Details LiveTime Support $7500  Completely Web Based  5  Unlimited  15% of base price per year     Not required   Not required                        LiveTime Support                                                 LiveTime Support                             LiveTime Support Details eFirstHelp $999  Completely Web Based  1  100  12 %  Included in Support Cost   Not required   Not required                        eFirstHelp                                                 eFirstHelp                             eFirstHelp Details EnterpriseWizard $2850  Completely Web Based  3  Unlimited  20% of current license value annually  Included in annual support contract   Not required   Not required                        EnterpriseWizard                                                 EnterpriseWizard                             EnterpriseWizard Details Information Resource Manager $0  Completely Web Based  Unlimited  Unlimited  No official support  Open Source (Free)   Not required   Not required                        Information Resource Manager                                                 Information Resource Manager                             Information Resource Manager Details ISIS Help Desk $1295  Completely Web Based  5  Unlimited       Not required   Not required                        ISIS Help Desk                                                 ISIS Help Desk                             ISIS Help Desk Details Prop Web $8000  Completely Web Based  1  unlimited  15% Invoice Price  Included in annual support contract   Not required   Not required                        Prop Web                                                 Prop Web                             Prop Web Details Visual Help Desk $9500  Completely Web Based  20  unlimited  1500  0   Not required   Not required                        Visual Help Desk                                                 Visual Help Desk                             Visual Help Desk Details TicketXPert.NET $4582  Completely Web Based  25  25  no  anually   Not required   Not required                        TicketXPert.NET                                                 TicketXPert.NET                             TicketXPert.NET Details Web+Center $0  Completely Web Based  3  Unlimited  Varies per license  Free if licensed                            Web+Center                                                 Web+Center                             Web+Center Details World Desk Pro $1700  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        World Desk Pro                                                 World Desk Pro                             World Desk Pro Details SiteHelpdesk-IT $2000  Completely Web Based  5  unlimited  included with upgrades  15% after one year   Not required   Not required                        SiteHelpdesk-IT                                                 SiteHelpdesk-IT                             SiteHelpdesk-IT Details SiteHelpDesk $1000  Completely Web Based  5  unlimited  included with upgrades - 15%  15% of software price (after first year)   Not required   Not required                        SiteHelpDesk                                                 SiteHelpDesk                             SiteHelpDesk Details BugAware Bug Tracking System $395  Completely Web Based  unlimited  unlimited       Not required   Not required                        BugAware Bug Tracking System                                                 BugAware Bug Tracking System                             BugAware Bug Tracking System Details Online Work Order Suite: Lite Edition for ASP $150  Completely Web Based  5  Unlimited  Included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Lite Edition for ASP                                                 Online Work Order Suite: Lite Edition for ASP                             Online Work Order Suite: Lite Edition for ASP Details TopTrack $1995  Completely Web Based  5  Unlimited       Not required   Not required                        TopTrack                                                 TopTrack                             TopTrack Details Online Work Order Suite: Professional Edition $900  Completely Web Based  Unlimited  Unlimited  included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Professional Edition                                                 Online Work Order Suite: Professional Edition                             Online Work Order Suite: Professional Edition Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3 4 5 6 [>>]

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