VanillaSoft Helpdesk 2004
$1950
Completely Web Based
20
Details
AdaptDS CRM
3
Unlimited
Free with hosted service
TopTrack
$1995
5
HelpConnection.NET
$1999
Both support & upgrades for $400 annually.
SiteHelpdesk-IT
$2000
unlimited
included with upgrades
15% after one year
WebCISS
Included with upgrade costs
Free for first year - 20% per annum after that
CoreDESK
2
Free Support Costs
Free Upgrade Costs
Fused Solutions - Support Management Systems
$2400
1
included in price
0
WonderDesk SQL
$2499
included in upgrade costs
$249/ year
IssueTrak
$2500
100
20% Both Upgrade and Support
EnterpriseWizard
$2850
20% of current license value annually
Included in annual support contract
Support Key
$2999
300
195
Severity One Enterprise
$3000
50
20%
Included in support
WWW Help Desk Pro
free for 6 months
1600
e-zHelpDesk
$3500
Free 1st 10 incident/ $50.00 per incident there after
Free
TicketXPert.NET
$4582
25
no
anually
c.Support for .NET
$4600
metered or unlimited support available
2 year maintenance contract for 30% of purchase price
COIGN
$4995
18%
Included in Maintenance
e11 help desk software and Knowledge Management
$6500
10% after first year of free support
10 % after one year
LiveTime Support
$7500
15% of base price per year
Cyborg Helpdesk
Prop Web
$8000
15% Invoice Price
Visual Help Desk
$9500
1500
TESS
$9800
0.175
0.05
Numara FootPrints
$9995
20 -25 % annually of total software order
Included w/ Maintenance Contract
Integral Accounting Help Desk
$9999
$1999.99 after first year
Free If Under Contract
ServiceBase
$14999
7% of license price per year
15% of license price per year
TRACKWeb Help Desk
$15000
0.12
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