WebCISS
$2000
Completely Web Based
Unlimited
Included with upgrade costs
Free for first year - 20% per annum after that
Details
Web+Center
$0
3
Varies per license
Free if licensed
Weblication ProFault
$1200
20% of purchase cost
Free if support option taken
Integral Accounting Help Desk
$9999
$1999.99 after first year
Free If Under Contract
CoreDESK
5
2
Free Support Costs
Free Upgrade Costs
FMb2b.net
$1 per day
1
Included
Support Services Manager (SSM)
Included - Free
eJournal RMS 2.7
$15000
10
unlimited
free
included in 15% maintance fee
Cynergy Help Desk Software
$1297
20% of cost
Included in Annual Maintenance
EnterpriseWizard
$2850
20% of current license value annually
Included in annual support contract
Prop Web
$8000
15% Invoice Price
COIGN
$4995
18%
Included in Maintenance
Severity One Enterprise
$3000
50
20%
Included in support
eFirstHelp
$999
100
12 %
Included in Support Cost
Numara FootPrints
$9995
20 -25 % annually of total software order
Included w/ Maintenance Contract
Magic Solutions HelpDesk IQ
$995
unlimited self-service
First 60 days Free. After 60 days, $49.95 per incident/call
included with maintenance contract
Request Tracker (RT)
free (Mailing List) or from $6000p.a.
none
OneOrZero Helpdesk
Freshdesk
None
Perfect Tracker
$800
First 10 incidents free
not yet decided
Information Resource Manager
No official support
Open Source (Free)
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