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Web Site URL:	http://www.numarasoftware.com/Track-It/help_desk_software.aspx
Discussion Forum:	Participate in the Numara Track-It! Discussion Forum
Category:	Local Software with Web
Description:	Numara Track-It! is a proven and comprehensive IT Help Desk, Asset Management & Change Management solution that is fast to implement and enables businesses to effectively employ industry best practices. Easy to implement and use. IT Industry's best value!
Price:	$3895
Licensed Customers:	100
Licensed Technicians:	5 named or 3 concurrent technicians
Additional pricing options page URL:
Free upgrades? If so, how long?:	Free with annual maintenance contract
Upgrade costs:	Included with maintenance
Support costs:	25% annually of MSRP
Locally installed software for customers:	Not Required
Locally installed software for technicians:
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux      Windows NT      Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail   SMTP      MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL   Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux      Windows NT      Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)      Customer information database   Asset tracking database      Billing/Sales database   Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables      Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
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We encourage you to visit their website to get the most accurate information.