Previous Tickets
Web Site URL:	http://codecanyon.net/item/tickets/2478843?ref=michaeldale
Discussion Forum:
Category:	Completely Web Based
Description:	Tickets is a full featured, yet easy to use help-desk ticket support system. It is great for users and businesses who wish to keep track of and manage support requests online. You can create multiple users, search tickets, convert POP3 emails into tickets, create custom priorities and much more.
Price:	$25
Licensed Customers:	Unlimited
Licensed Technicians:	1
Additional pricing options page URL:
Free upgrades? If so, how long?:	Free Upgrades
Upgrade costs:	0
Support costs:	0
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.   Unix   Linux      Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware   Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl   PHP      ASP      Sendmail   SMTP   MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux      Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11   Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned      F.A.Q. (knowledgebase)      Customer information database      Asset tracking database      Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics      Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields      Templates      Font appearance      Tables      Button images      Background
Source code available?:	Yes-Free

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.