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Taskman Pro! v.3

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Web Site URL:  http://www.darasoft.net
Discussion Forum:   Participate in the Taskman Pro! v.3 Discussion Forum
Category:  Completely Web Based
Description:  Taskman Pro! can be used to manage inhouse support helpdesks, allowing tasks or requests to be submitted either online or via email with email based notification. Single server instance licence allows unlimited users.
Price:  $499
Licensed Customers:  unlimited
Licensed Technicians:  unlimited
Additional pricing options page URL:  http://www.darasoft.net
Free upgrades? If so, how long?:  1 year
Upgrade costs:  
Support costs:  
Locally installed software for customers:   Not Required  
Locally installed software for technicians:   Not Required  
Acceptable Servers:

         

     Not Applicable. Server is provided.
     Unix
     Linux
  Windows NT
  Windows 2000
     Windows ME
     Windows 98
     Windows 95
     Windows 3.11
     Novell Netware
     Macintosh
Compatible Server Software:

     

     Not Applicable. Server software is provided.
     Perl
     PHP
     ASP
     Sendmail
  SMTP
  MySQL
  Microsoft SQL Server
  Microsoft Access
     Sybase
     PostgreSQL
     Oracle
     Cold Fusion
  ODBC
Acceptable Workstations:

   

  Unix
  Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
  Macintosh
     PDA's (eg. Palm Pilot)
Features:   Searchable database
  Reference numbers assigned
  F.A.Q. (knowledgebase)
  Customer information database
     Asset tracking database
     Billing/Sales database
  Automatic escalation
     Follow-up satisfaction surveys
  Reporting/Statistics
  Customer history
  Confirmation email sent to customers
  Technician email notifications
     Pager capable
     News/status notification announcements
Customizable Features:      Fields
  Templates
     Font appearance
     Tables
  Button images
     Background
Source code available?:  Additional Cost   tba

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

 

 

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