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Web Site URL:	http://www.iobject.com/
Discussion Forum:	Participate in the IOS/Support Discussion Forum
Category:	Remotely Hosted
Description:	Customers are the lifeblood of your business success. That's why Interobject Systems offers IOS/Support. Designed specifically for the small to midsized market, IOS/Support maximizes customer acquisition, retention and growth without expensive software installation, customization or hosting hassles.
Price:	$500 per month
Licensed Customers:	unlimited
Licensed Technicians:	5
Additional pricing options page URL:	http://www.iobject.com/products-support-pricing.htm
Free upgrades? If so, how long?:	Unlimited free upgrades for hosted version.
Upgrade costs:	Free for hosted version.
Support costs:	20% of license fee
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail   SMTP      MySQL   Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL   Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance   Tables      Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.