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Web Site URL:	http://uptime.thedecoy.org
Discussion Forum:	Participate in the Uptime Discussion Forum
Category:	Remotely Hosted
Description:	Simple to use hosted helpdesk system. can be private or publicly joinable set your service statement and your off. invites by email. this is an 'it works' solution, no management reporting.
Price:	$0
Licensed Customers:	unlimited
Licensed Technicians:	unlimited
Additional pricing options page URL:
Free upgrades? If so, how long?:
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux      Windows NT      Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail      SMTP      MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database      Reference numbers assigned      F.A.Q. (knowledgebase)      Customer information database      Asset tracking database      Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys      Reporting/Statistics      Customer history      Confirmation email sent to customers      Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields      Templates      Font appearance      Tables      Button images      Background
Source code available?:	Additional Cost   mail me k@thedecoy.org

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.