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Integral Accounting Help Desk

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Web Site URL:  http://www.integralaccountinghelpdesk.com
Discussion Forum:   Participate in the Integral Accounting Help Desk Discussion Forum
Category:  Completely Web Based
Description:  Integral Accounting Help Desk is a complete web based help desk and help desk management solution based on ASP Dot Net 2.0 and using Web Services and SQL Server 2005 or SQL Server 2005 Express and includes complete source code for total customization. Skinable, Themeable, XML-Based Menus.
Price:  $9999
Licensed Customers:  Unlimited
Licensed Technicians:  Unlimited
Additional pricing options page URL:  http://www.integralaccountinghelpdesk.com
Free upgrades? If so, how long?:  
Upgrade costs:  Free If Under Contract
Support costs:  $1999.99 after first year
Locally installed software for customers:   Not Required  
Locally installed software for technicians:   Not Required  
Acceptable Servers:

         

     Not Applicable. Server is provided.
     Unix
     Linux
  Windows NT
  Windows 2000
     Windows ME
     Windows 98
     Windows 95
     Windows 3.11
     Novell Netware
     Macintosh
Compatible Server Software:

     

     Not Applicable. Server software is provided.
     Perl
     PHP
  ASP
     Sendmail
  SMTP
     MySQL
  Microsoft SQL Server
     Microsoft Access
     Sybase
     PostgreSQL
     Oracle
     Cold Fusion
     ODBC
Acceptable Workstations:

   

     Unix
     Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
     Macintosh
     PDA's (eg. Palm Pilot)
Features:   Searchable database
  Reference numbers assigned
  F.A.Q. (knowledgebase)
  Customer information database
     Asset tracking database
  Billing/Sales database
     Automatic escalation
     Follow-up satisfaction surveys
     Reporting/Statistics
     Customer history
  Confirmation email sent to customers
  Technician email notifications
     Pager capable
     News/status notification announcements
Customizable Features:   Fields
  Templates
  Font appearance
  Tables
  Button images
  Background
Source code available?:   Yes-Free   

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

This help desk has 1 review.


1 of 2 people found the following review helpful:

Excellent CS!, 2004-04-23
Reviewed By: thetool - John Cocktoastin

As a publisher, these guys are awesome to deal with.

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