Previous InstaHelp  Next
Web Site URL:	http://www.instahelp.biz
Discussion Forum:	Participate in the InstaHelp Discussion Forum
Category:	Remotely Hosted
Description:	Instahelp is a live help system that allows webmaster to provide real time help on their system.It uses a windows based opertaor console that is very friendly to use and keeps ur operators happy.Please visit our website for more features
Price:	$100 per year
Licensed Customers:	Unlimited
Licensed Technicians:	Unlimited
Additional pricing options page URL:
Free upgrades? If so, how long?:	upgrades come free as long as u remain a mamember of the service
Upgrade costs:	None
Support costs:	Free
Locally installed software for customers:	Not Required
Locally installed software for technicians:
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux      Windows NT      Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail      SMTP      MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database      Reference numbers assigned      F.A.Q. (knowledgebase)      Customer information database      Asset tracking database      Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history      Confirmation email sent to customers      Technician email notifications      Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables   Button images   Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.