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LiveHuman

Web Site URL:  http://www.LiveHuman.com
Discussion Forum:   Participate in the LiveHuman Discussion Forum
Category:  Instant Chat Messaging
Description:  LiveHuman helps to interact with your visitors instantly. Chat with them online. Track the current page they view, visitor's browser name, version, OS, repeat visitor identification, referrer and the keywords used by him to reach your site. Stored messages in HTML. Push pages and Images. HTML editor
Price:  $13
Licensed Customers:  Unlimited
Licensed Technicians:  1
Additional pricing options page URL:  http://www.livehuman.com/order.asp
Free upgrades? If so, how long?:  Free upgrade till the membership
Upgrade costs:  Free
Support costs:  Free
Locally installed software for customers:   Not Required  
Locally installed software for technicians:      
Acceptable Servers:

         

     Not Applicable. Server is provided.
  Unix
  Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
  Novell Netware
  Macintosh
Compatible Server Software:

     

     Not Applicable. Server software is provided.
  Perl
  PHP
  ASP
  Sendmail
  SMTP
  MySQL
  Microsoft SQL Server
  Microsoft Access
  Sybase
  PostgreSQL
  Oracle
  Cold Fusion
  ODBC
Acceptable Workstations:

   

     Unix
     Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
     Windows 3.11
     Macintosh
     PDA's (eg. Palm Pilot)
Features:      Searchable database
  Reference numbers assigned
  F.A.Q. (knowledgebase)
  Customer information database
  Asset tracking database
  Billing/Sales database
     Automatic escalation
  Follow-up satisfaction surveys
  Reporting/Statistics
  Customer history
  Confirmation email sent to customers
  Technician email notifications
     Pager capable
  News/status notification announcements
Customizable Features:   Fields
  Templates
  Font appearance
  Tables
  Button images
  Background
Source code available?:  No   

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

 

 

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